CLM Onboarding - Associate

Profile Summary

To complete the Onboarding function within the Mizuho CLM Team in a timely and cost-efficient manner ensuring adherence to all SLA’s and procedures for Mizuho EMEA. To manage the control of AML/KYC documentation in line with Internal Compliance Procedures/FCA regulations.

Duties and Responsibilities

• Monitor the new business pipeline for Mizuho EMEA to ensure clients are on-boarded and trading accounts created in a timely fashion
• Undertake all tasks within the Client Onboarding cases within Fenergo.
• Facilitate QC checks for client maintenance workflows
• Complete the addition of counterparty registration applications and initial customer registration from workflow into customer management databases in adherence to all Mizuho Compliance procedures
• Support oversight and communication of weekly priority queues across business resource alignment
• Liaison with Internal Stakeholders advising Business Units of various due diligence requirements depending on the types of products/entities being onboarded.
• Maintain high quality reference data across MHI, London Branch and European Office systems in conjunction with AML/KYC Client documentation verification
• Build relationships and business understanding with Internal Clients to initiate and implement improvements to existing processes
• Review new account and legal entity maintenance requests submitted by Front Office for accuracy and completeness and communicate KYC requirements to Account Officers and / or clients directly
• Where applicable, liaise with Credit and Compliance to ensure relevant approvals have been granted prior to account opening
• Ownership and pro-active management of the Client Onboarding inbox, ensuring all internal and clients communications are responded to and/or actioned in a timely and professional manner
• Ensure that all handoffs to other departments are understood and managed effectively, including improving process / relationships with Front Office, Compliance and Credit

Qualifications, Skills, and Experience

• Bachelor’s Degree or equivalent professional experience within Financial Services
• Solid understanding of AML/KYC principles, regulatory expectations, and client due‑diligence processes
• Great organisational and time management skills, with a track record of managing high‑volume workflows
• Client‑centric approach with the ability to balance regulatory requirements and business needs
• Strong analytical mindset with the ability to interpret documentation, identify gaps, and resolve data‑quality issues
• Excellent written and verbal communication skills, with the ability to liaise confidently with Front Office, Compliance, Credit, and other internal stakeholders
• Demonstrable ability to innovate, support change and problem solve
• Collaborative mindset with the ability to work effectively within a team‑based environment
• High level of computer literacy, including proficiency in data entry, data validation, and working with workflow tools (experience with Fenergo is advantageous)
• Experience using World Check One is desirable.

What Mizuho can offer you

Here at Mizuho, there are fantastic progression opportunities and clear paths to promotion. We will give you ample opportunity to affect change and to help grow our business.

In addition to the great opportunity outlined above we are also currently able to offer:

• Competitive starting salary, plus discretionary bonus
• Non-contributory pension
• 27 days’ annual leave
• Core working hours*
• Hybrid working  - office and home based*
• Virtual GP
• Wellbeing benefits, including Mental Health Allies and First Aiders

*For applicable roles only

At Mizuho, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

At Mizuho we are committed to supporting equality, diversity and equality, and seek to create a workplace that is fully inclusive. We welcome applications from all sections of the community that we operate in and from all ethnic backgrounds, sexual orientation, beliefs, gender identities and disabilities.

If you require more information about our equal opportunities policy or wish to discuss any accessibility requirements or reasonable adjustments please contact the recruitment team – recruitment@mizuhoemea.com and we will be happy to help.