Human Resources - Analyst

Profile Summary

The HR Analyst supports the HR function in HR administration to ensure smooth running of the day to day operations in MEA region. This role partners closely with Head of Human Resources – MEA, Talent, and support teams to ensure accurate reporting, compliance with respective local labour laws.

Duties and Responsibilities

Talent Acquisition and Offboarding

Recruitment support

• Opening positions in HR systems and ensuring approvals are in place for the recruiting activity
• Scheduling of interviews for the shortlisted candidates
• Acknowledgement of speculative applications.

Administration of the end to end HR employee lifecycle processes including but not limited to

• Offer Management, putting together draft employment contract and contract pack
• Raising staff moves - advising other departments such as Planning and Compliance of new joiner confirmed start dates and leavers' last service dates
• Ensuring initiation of background screening and ensuring screening reports have been received with the background screening provider
• Preparation of leaver paperwork including leaver calculation for review.
• Timely registration and de-registration submissions to broker for Insurances. Provide support ongoing reporting requirements to the provider
• Opening positions and execute changes of employee records in the HR system such as cost centre changes, transfers, terminations, joiners, compensation etc. in a timely fashion
• Coordinate the international transfer process on HR System by working closely with the home country HR (where applicable).

File Management

• Data maintenance in relation to all employee information, championing data integrity and utilizing the system to its full capability. Ensure adequate controls in place to reduce errors.
• Ensure appropriate internal procedures and controls are in line with best practice HR (e.g. Outsourcing Procedures, ABC)
• Responsible for the document management processes within HR Services ensuring all files contain documentation in accordance with new joiner/leaver checklists.
• Responsible for all documentation to be maintained in the HR G drive in accordance with the Mizuho’s procedures
• Compile employee files - Joiners and leavers according to internal HR checklist ready for final review and approval
• Maintain Supplier files in accordance with the HR check list, for HR related outsourcing
• Completion of promotions packs on internal HR folders
• Support the HR Advisor with the management of HR related archiving and records list as per internal policy

Payroll and Benefits Administration

• Keep track, collate and record all relevant information related to Payroll (new joiners, leavers, special and out-of-cycle payments, salary changes, 12 month rolling leave report, validation of employee data on the HR systems etc.)
• Coordinate any GOSI/Pension payment requirements as applicable

Learning and Development

• Coordination of rooms bookings for training courses
• Management of any flight bookings for any overseas training for staff
• Preparation of training materials ahead of training programs including attendee list and feedback questionnaires.
• Updating the HR training log and provide reports as required.

General

• Providing support and service for HR Ops duties, working closely with the HR team to provide a quality service and in various HR projects, providing operations input to business requirements and operational readiness
• Provision of Salary certificates and NOCs for employees
• Provide general administration support such as answering telephone calls, dealing with correspondence/letters, updating HR documents, sending replies to applicant, organizing meetings. Conference calls, processing invoices for payment, processing business related expenses.
• Logging and processing of HR related monthly invoices, and maintaining monthly accruals
• Accurate and timely completion of all internal and regulatory reports
• Co-ordination of the annual review process of job descriptions issued to all staff.

Immigration

• Liaison with immigration provider in the provision of signed letters and documents for the processing of residence permits, exit re-entry permits business visas etc.
• Processing of employee visas, renewal of employment card and DIFC card on the online DIFC portal.

IT Systems and Reporting

• Ensure changes of employee records on the HR system such as cost centre changes, transfers, terminations, joiners, compensation etc are completed and employee records are up-to-date.
• Attend to employee/manager queries related to the Performance Management System, HR Self Service, absence system etc.
• Liaise with the London HRIS team to manage the administration and maintenance of the HR intranet site and ensure information published is up-to-date for employees to access.
• Ensure trackers/reports which are to be used by the HR team or distributed outside of HR are maintained.
• Maintaining and updating relevant HR trackers as required.

Miscellaneous

• Support the Head of Human Resources — MEA in the rollout of any Global/EMEA HR Initiatives and lead where requested
• Support the Head of Human Resources in the implementation of the regional HR agenda and lead initiatives where requested
• Liaise with the London HRIS team to manage the administration and maintenance of the HR intranet site and ensure information published is up-to-date for employees to access
• Provide general administration support such as answering telephone calls, dealing with correspondence/letters, updating HR documents, organizing meetings and conference calls, checking invoices for payment.
• Ad-hoc projects and tasks as required by the Head of Human Resources — MEA

HR Risk and Control

• Ensure audit compliance of employment files
• Ensure that HR policies and procedures are up to date
• Assist in establishing new processes and procedures as required for legal, regulatory, efficiency, cost saving purposes
• Maintenance of important documents and ensuring the files are audit compliant

Data Protection

• Acting as the data protection business process owner for human resources with responsibility for the following:
• complying with the transparency requirements (as detailed in the Data Protection Policy);
• ensuring there are lawful grounds for processing personal data;
• ensuring personal data are used and stored in accordance with the purposes communicated to individuals;
• ensuring data being collected are relevant and not excessive for the purpose for which the personal data were collected;
• taking reasonable steps where appropriate to ensure data is kept accurate and up to date;
• ensuring, in consultation with Systems as necessary, that personal data are adequately protected against accidental or unlawful processing and against destruction, accidental loss or damage;
• undertake privacy impact assessments when there are significant changes to the business process;
• ensuring personal data is not transferred to locations not deemed to have adequate protections where transfer restrictions apply; and
• ensuring that personal data are not retained for longer than necessary.

Core Annual HR Processes

• Support as required for the annual HR processes such as compensation, promotions, objectives and performance reviews, and annual talent review

Qualifications, Skills, and Experience

• Bachelor’s degree in HR, Business, Finance, or related field.
• Experience in HR analytics, operations, or reporting - ideally in banking or financial services.
• Strong Excel and HRIS skills (Workday/SuccessFactors preferred).
• High attention to detail and comfort handling confidential data.
• Solid understanding of DIFC and UAE labour laws.
• Strong communication and stakeholder management skills.
• Analytical mindset with the ability to interpret data and tell a story through insights.

At Mizuho, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

At Mizuho we are committed to supporting equality, diversity and equality, and seek to create a workplace that is fully inclusive. We welcome applications from all sections of the community that we operate in and from all ethnic backgrounds, sexual orientation, beliefs, gender identities and disabilities.

If you require more information about our equal opportunities policy or wish to discuss any accessibility requirements or reasonable adjustments please contact the recruitment team – recruitment@mizuhoemea.com and we will be happy to help.